Choosing the right service – primary care

As part of the Doncaster Primary Care campaign, we want to help patients and members of the public in Doncaster choose the most appropriate health and care service for their needs.

A wide range of health and care services are available in Doncaster, providing the care you need to live a happy and healthy life.

No matter what time of the day you need help or advice, there is always a GP, nurse, pharmacist and a range of other primary care health professionals available.

Your local GP, advanced nurse practitioner, practice nurse and other primary care staff are available to provide the care, information and advice you need.

You should always contact your local practice or speak to a local pharmacist before accessing the emergency department for less urgent health issues. Your local pharmacist can provide timely, friendly and professional health and care information, often suggesting over the counter remedies to treat less serious conditions.

Please familiarise yourself with our local campaign materials, as well as those published nationally.

Both help raise awareness of the importance of accessing your local pharmacist for minor and common illnesses.

If you can’t get an appointment with your local practice, ask reception staff about the ‘More Choice, More Appointments Service’ – providing 160 extra hours of GP and nurse appointment time.

You can also call the Doncaster Same Day Health Centre. They are open 8am until 8pm, seven days a week and available to all registered patients in Doncaster.

The GP out of hours service is also available for patients to access an appointment with a health and care professional. No matter what time of the day, help is always at hand.

The Urgent Treatment Centre at Mexborough can also provide help, support, advice and treatment.

If you’re worried or unwell and want to speak to an expert about your health, call NHS 111. If you are worried about someone else and not sure what to do, use the NHS 111 online service for information about a range of health and care services closer to home.

In an emergency, the Emergency Department is available at Doncaster Royal Infirmary – this should only be used in an absolute emergency.

If yourself or someone you know is seriously ill or injured and their life is at risk, you should call 999 immediately. If not, please consider other options listed above.

Genuine 999 calls include chest pain, difficulty breathing, loss of consciousness, severe loss of blood, severe burns and scalds, choking, fitting/convulsions, drowning, severe allergic reaction, heart attack, stroke and major trauma such as a serious road traffic accident, stabbing, shooting, fall from height or a serious head injury.

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