NHS Test and Trace programme

The Test, Track and Trace programme is now live – pulling information from gov.uk and NHS England and NHS Improvement, read the guidance here.

If NHS Test and Trace calls you by ‘phone, the service will be using a single phone number 0300 0135 000. The only website the service will ask you to visit is https://contact-tracing.phe.gov.uk.

Contact tracers will never:

  • Ask you to dial a premium rate number to speak to us (for example, those starting 09 or 087)
  • Ask you to make any form of payment
  • Ask for any details about your bank account
  • Ask for your social media identities or login details, or those of your contacts
  • Ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
  • Ask you to purchase a product
  • Ask you to download any software to your device or ask you to hand over control of your PC, smartphone or tablet
  • Ask you to access any website that does not belong to the Government or NHS.

Please share this information with family and friends, protect yourself and others.​

 

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