Patients who are registered with a GP practice anywhere in Doncaster borough but who currently use the 8am – 8pm service at the Flying Scotsman Centre, (left pic), for one-off appointments, will see this service moved to Cavendish Court, South Parade (below pic), where it will be renamed Doncaster Same Day Health Centre.
The Centre will open 8am to 8pm every day of the year and treat illnesses such as sore throats, earache, coughs and colds, as well as minor injuries like sprained or strained joints, cuts, bumps and lumps. It will be staffed with local healthcare professionals, including GPs and nurses.
It will be available to all Doncaster patients but anyone wanting to attend must pre-book their appointment by ringing 0300 123 3103 first. This will cost the same as a local call and appointments will be offered within 24 hours.
Jackie Pederson, Deputy Chief Officer at NHS Doncaster Clinical Commissioning Group, which is managing the changes, said: “More and more patients are accessing urgent care services outside of hospital, which is good news as it takes the strain off A&E. However, this has also put extra pressure on other providers, like the 8am-8pm service, to the point that we have had to create more space to provide a good environment for patient care.
“After consulting patients and other organisations in Doncaster we are improving the way urgent care services are provided by making them easier to access. We have taken the opportunity to use other facilities in Doncaster town centre to create more space for services”.
The move to Cavendish Court will not affect those patients who are registered with the GP practice that is currently based at the Flying Scotsman Centre. Their GP practice will remain in the Centre and their services will continue as normal.
Patients using the A&E Department at Doncaster Royal Infirmary (DRI) from 1st October may also see a change following the launch of a new Urgent Care Centre on the site. As they arrive they will be clinically assessed and, depending on their care need, will be directed to the most relevant service.
Those with serious conditions will be taken to the Emergency Department, which will be staffed with A&E consultants and nurses.
Patients with less urgent needs, such as cuts, bruises and sprains will walk into a new Urgent Care Centre on the DRI site, which will be run by a range of healthcare professionals, including GPs.
The new Urgent Care Centre will also manage Doncaster’s GP out-of-ours service – which operates when local surgeries are closed – and will be open around the clock, every day of the year.
“We want patients who have an urgent health problem to see the right person, at the right place and we think these changes will help them access the services they need quickly and easily”, added Jackie Pederson.