DIP15: Non Healthcare Useful Contacts

Your Life Doncaster

You can use this website to find helpful information and advice, browse and shop for products and services, and discover over 1500 local groups and activities working across Doncaster and in your local community.

This website provides resources for you to look after yourself within your own community; focusing on you keeping well, safe and connected.

Healthwatch Doncaster

Freephone: 0808 801 0391
Healthwatch Doncaster will:

  • collect YOUR experiences/stories of health and social care services to help improve them and shape future service provision
  • signpost/help point you to the service that is right for you.

Social Prescribing

Telephone Number office hours: 01302 730401
Fax Number: 01302 738149
Email Address: doncastersocialprescribing@syha.co.uk

We now have a secure email address where referrals and other confidential information can be securely sent to us: doncaster.socialprescribing@syha.cjsm.net
PLEASE NOTE: These details are for medical professionals only and cannot be given out to the public.

Click here for the Social Prescribing Referral form

Age UK

Telephone Number: 01302 812345
Email: admin@ageukdoncaster.org.uk

This service promotes the wellbeing of older people throughout the Borough of Doncaster. These include a cleaning service, day care, respite, domiciliary care, computer courses, advice and information.

Door 2 Door services (also known as Community Transport)

Doncaster Community Transport: 01302 342400

Door 2 Door bus services are for people who have difficulty using the mainstream public transport network. These services use fully accessible vehicles and can take you from your own home to places round your local area – like supermarkets or town centres – without the need to get to a bus stop.

To use Door 2 Door you will need to contact your local provider and register with them. Once you’ve registered you can book to travel. You can find out more about the full range of Door 2 Door services in your area by phoning the Community Transport operator nearest to you.

Barnsley Dial-a-Ride: 01226 732096
Rotherham Community Transport: 01709 517100
Sheffield Community Transport: 0114 285 9906

DIAL Doncaster

Telephone Number: 01302 327800
Fax Number: 01302 327205
Email: advice@dialdoncaster.co.uk

Opens Monday to Friday 9:00am until 5:00pm and provides an easily accessible information and advisory service for people that live in the Doncaster Borough including a wheelchair hire service.

Changing Lives

Telephone Number: 01302 309800
Address: Oracle House, 2-5 Prince’s Street, Doncaster, DN1 3NY

Changing Lives is a community based resource centre for women, providing social, educational, recreational, counselling and support services in a safe, confidential and accessible space.

Community Adult Learning Disability Service

Telephone Number: 01302 796467
Emergency Telephone Number (via SPA): 01302 566999
Email: rdash.adultldservices@nhs.net

Opens Monday to Friday 8:00am to 8:00pm and provides support for adults on a long term basis depending on individual needs.
The service will close on Tuesday 24 December 2019 at 8:00pm, and re-open on Friday 27 December 2019 at 8:00am.
The service will close again on Tuesday 31 December 2019 at 8:00pm, and re-open on Thursday 2 January 2020 at 8:00am.

Registrar Information

Telephone Number: 01302 735222
Email: registrars@doncaster.gov.uk

Registration of Births, Deaths, Marriages and Civil Partnerships, The Register Office, Civic Office, Doncaster, DN1 3BU

A complete registration service is provided in respect of births, deaths, marriages and civil partnerships. The Registrar also assists the Proper Officer (currently the Corporate Director of Customer Services) in the approval process for registration of premises for civil marriages and civil partnerships.

The Met Office

  • Telephone Number: 0370 900 0100 (from the UK) or +44 1392 885680 (outside of the UK)
  • Fax Number: 0370 900 5050 (from the UK) or +44 1392 885681 (outside of the UK)
  • Email: enquries@metoffice.gov.uk

The Met Office provides a range of information under the Public Weather Service (PWS), which is funded by the UK Government. This includes generating everything from day-to-day site-specific forecasts to long-range forecasts.

Environment Agency

  • Telephone: 03708 506 506 (Mon-Fri, 8am – 6pm)
  • Minicom service is also available
  • Floodline number is 0345 988 1188 (Type Talk: 0345 602 6340)
    Email: enquiries@environment-agency.gov.uk
     (do not use for reporting environmental incidents)
  • Postal address: National Customer Contact Centre, PO Box 544, Rotherham, S60 1BY

Environment Incident hotline
You should use the incident hotline to report an incident, such as pollution.

  • Telephone: 0800 80 70 60 (Freephone, 24 hour service)
  •  Floodline: 0345 988 1188 (24 hour service) or Type talk 0345 602 6340

St Leger Homes

Telephone Number: 01302 862862
Email: info@stlegerhomes.co.uk
St Leger homes repair centre is operational 24 hours a day seven days a week.

Alarm Receiving Centre (DMBC 24/7 Contact)

Telephone Number: 01302 341628 

This is a 24-hour reassurance service for senior citizens, whether the Duty Warden is available or not. Services include Social and Community Alarms, the Repairs Service, CCTV and Alarm Monitoring, the Concierge Service and Out of Hours Communications.

Winter Warmth

Cold, damp homes have a negative impact on health and wellbeing, particularly for people living with certain health conditions. The Affordable Winter Warmth and Boiler in Prescription programme is keen to receive referrals from professionals who work with people with serious health conditions such as respiratory conditions and cardiovascular conditions.

For more information, please follow this link.
For the referral form, please follow this link.