Lindsay Odell, 79, from the York Road area, woke early one morning and had excruciating pain every time he went to the toilet to try and have a wee.
He said: “It was the worse pain I had ever experienced. I couldn’t pass any urine and there was no let up from the agony.“
The former milkman, who is full-time carer to his disabled wife Gwen,78, rang His GP, Dr Marco Pieri, at Scawthorpe’s Petersgate Practice, who quickly saw him and diagnosed a serious acute urine retention problem.
Dr Pieri arranged for nurses from Rotherham, Doncaster and South Humber NHS Foundation Trust’s Unplanned Care Team to come to his home, and they arrived in just over one hour.
“They inserted a catheter and drained off nearly two litres. The relief was instant as the pain disappeared instantly, said Mr Odell, who is pictured above with Continence Sister Sarah Bee.
“I have been my wife’s carer for 24 years so I couldn’t just leave her at short notice and go to A&E without anyone to stay with her as I wouldn’t have known how long I would have been at the hospital. It’s a great home-based service.”
The Unplanned Care Team carry out a full assessment of a patient when they are called out – including bladder scans and blood samples – and do follow-up visits the next day, including making arrangements for the local district nursing team to take over any catheter care needs.
The service is currently being trialled with two other community-based services that deal with urinary tract problems and catheter removal and currently more than 250 Doncaster people have been treated at home, or close to home, rather than in hospital.
NHS Doncaster Clinical Commissioning Group (CCG), which funds local health care, is now looking to permanently roll out the services following the trial period.
Dr Pieri, who helped develop the service for the CCG with colleague Richard Metcalfe, said: “A key local objective is to provide more services at home or in community settings where it is safe and practical to do so.
“Mr Odell’s experience highlights the value of having a mobile team that can quickly go to into people’s homes and perform procedures that historically have only been available in hospital. It’s faster than going to A&E and frees up ambulance and hospital time, enabling the patient to stay at home where they feel more comfortable.”