General Policies Business Continuity Policy & Plan Care Homes Policy Claims Management Policy Communication and Engagement Strategy Committee & Governance Handbook Complaints Policy Continuing Health Care and Funded Nursing Care Appeals Procedure Data Quality Framework Policy and Procedures Emergency Preparedness, Resilience & Response Policy Equality & Diversity Strategy Fire Safety Policy Fraud Corruption & Bribery Policy Freedom of Information (FOI) & EIR Policy Green Plan & Action Plan Health and Safety Policy Incident Management Policy Information Governance Policy Strategy Framework and Associated Procedures Information Technology Strategy Intellectual Property Policy Organisational Development Strategy & Plan Payment of Healthcare Travel Costs scheme Policy on Procedural Documents Primary Care Quality & Performance Framework Procurement Strategy Public and Patient Involvement Payment Procedure Purchase Card Policy Risk Management Framework Strategy and Policy Security Policy including Lone Working Procedure Standards of Business Conduct & Conflicts of Interest Policy Whistleblowing Policy